Terms & Conditions - Private Tours and Shore Excursions

1. - Reservations are made online.

In the case of a reservation made on behalf of "third parties", the person who makes the booking accepts the contractual conditions also in the name and on behalf of the same "third parties" with whom he remains jointly and severally liable.

2. - Cancellation Policy 

No penalty for cancellations up to 7 days before the service. In case of online booking and cancellations received up to 7 days before the service, the advance payment will be refunded. In case of cancellation shorter than the indicated day we apply a 30% penalty.

3. - The customer who makes the reservation, for himself and / or others, assumes every and more complete responsibility in order to:

- completeness and correctness of the data indicated in the reservation;
- possession of age;
- ownership and validity of the credit card used for the transaction and availability of the necessary funds;
- errors produced during the reservation in the indication of dates and times, loading and unloading points, type of service chosen.

In the event that the errors committed at the time of booking result in the failure and / or unsatisfactory service, Esposito Travel will not be required to make any refunds whatsoever.

If the customer requests to change the trip in whole or in part with respect to what booked and this takes place before departure or during the trip, he will be held - provided that the change is possible and authorized by the compoany Esposito Travel.

4. - Esposito Travel, upon receipt of the reservation request, sends the client an e-mail confirming the booking, which must be presented to the driver in charge of the service and entitles the user to use the transport .

Esposito Travel also reserves the right to propose, alternatively via email, any alternative or modifying solutions.

5. - The customer, having received the tour/transfer confirmation, checks its contents and reports any discrepancies via email to info@espositotravel.com (call-center +39 335 1612851) within the following 48 hours.

6. - In any case, the customer will be granted the rights as per the Consumer Code (Decr.Legisl. N.206 / 2005).